Frequently Asked Questions
Have a question that isn’t answered here? Call Visitor Services at 617-478-3100
Is the ICA accessible to visitors with disabilities and special needs?
The ICA is fully wheelchair accessible. Wheelchair seating and assistive listening devices are available in the Barbara Lee Family Foundation Theater; please call the box office at 617-478-3103 in advance to make a request. If you need further assistance, including sign language interpretation, please contact the box office at least two weeks in advance of the program.
Visitors with wheelchairs may be dropped off directly in front of the museum. Available parking options can be found here.
Are strollers permitted?
Baby strollers are permitted at all times.
Is there coat/bag storage?
The ICA requires visitors to check backpacks of any size, shopping bags, and bags 11 x 14 inches (28 x 35.5 cm) or larger. To avoid a lengthy wait in the checkroom line, visitors should avoid bringing such items. The museum reserves the right to refuse other items and is not responsible for items held by the checkroom.
Are there changing tables?
For your convenience, changing stations are located in both the men's and women's restrooms on the first and fourth floors.
Is parking available at the ICA?
The ICA does not have a parking garage. There are affordable parking lots in the area, and there is some on-street parking. Please check our Directions & Parking page for detailed information.
May I take photographs at the ICA?
We welcome visitors to take still photographs for their own use, of the ICA building and select works on view in the galleries. No flash, tripods, or videotaping allowed. When taking photographs, please consider fellow visitors. Photographs may not be reproduced, distributed, or sold without permission from the ICA.
Please note: as indicated by this symbol there are select works of art and exhibitions where photography of any kind is prohibited. We appreciate your consideration of other museum visitors by taking photographs in an unobtrusive manner.
May I use my cell phone in the ICA?
Please be considerate when using a cell phone; step into the nearest public area when making or answering a call. Please do not take a call in the galleries, theater, or the Poss Family Mediatheque.
Use of cell phones in the galleries is permitted for accessing free Audio Commentary. Please respect the viewing experience of others by setting your phone to "silent," refraining from cell phone conversations, photography, or use of speakerphone in the galleries.
How do I schedule a school or group tour?
The ICA offers both guided and self-guided tours for adults, college students, school, and community groups. Click here for more information about group visits.
How are artists chosen to present their work at the ICA?
The ICA aims to present the most significant contemporary art to Boston audiences, therefore opportunities for inclusion in our exhibitions are very limited and highly competitive. ICA curators consider works from local, national, and international sources including commercial galleries, museums, private collections, and art fairs.
How can I submit my work for review?
The ICA does not develop its exhibition program from unsolicited submissions, and we regret that our resources do not allow for curatorial review of these projects. We appreciate your interest and your understanding.
Does the ICA accept donations of art?
The ICA is unable to accept donations of art outside the parameters of this collection policy:
Guided by the mandate to build a record of the museum's exhibition program with a 21st-century focus, we consider for accession only work by artists featured in ICA exhibitions since 2000.
Thank you for your continuing interest in the ICA.