Part-Time Position


Department: Finance and Administration
Supervisor: Chief Financial and Chief Operating Officer
Position Status: Part time (32 hours/week), Exempt


The Manager of Human Resources, in collaboration with the Finance and Administration department, will oversee the delivery of services, policies, and programs related to the ICA’s Human Resources function with the goal of maintaining a productive, high performance, and quality-oriented work culture. The Manager of Human Resources, will administer the programs and policies in the areas of Employment, Benefits, Compensation, and Performance Management. Specific responsibilities will include:


Recruiting and Staffing


  • Work with hiring managers to develop job descriptions, place position advertisements in various recruiting sites, participate in interviews, check references, present job offers to selected candidates, and assist with compensation negotiation when required
  • Attend recruitment fairs to market the organization and to diversify applicant pool
  • Ensure current and new positions are classified correctly

Employee Orientation and Development

  • Manage orientation process to introduce new employees to the organization
  • Organize quarterly All Staff meetings to communicate current goals, vision, programs and updates to employees

Employee Relations

  • Coach and counsel employees at all levels of staff to resolve performance or personnel issues, managing termination process when applicable.

Performance Management and Improvement Systems

  • Maintain employee performance systems and manage review periods for employees
  • Coach and counsel managers on employee performance issues, performance improvement plans, and if warranted, termination procedures


  • Ensure compliance with current and new employment regulatory requirements to include WISP, CORI, DOL Reporting, etc.
  • Establish and maintain employee records in accordance with applicable laws, regulations and good employee recordkeeping practices

Policy Development, Documentation, and Implementation

  • Maintain up-to-date Personnel Policies and Procedures Manual to include forms for processing personnel related transactions

Compensation and Benefits Administration

  • Work with Controller to recommend compensation for new hires, performance and merit increases
  • Assist with administering employee benefit plans such as health, dental, vision, flexible spending, life, disability, and 403b plans
  • Maintain compliance and reporting requirements on various benefits (Retirement, Cafeteria Plans, etc.)
  • Participate in industry wide salary and benefit surveys

Employee Safety and Dompliance

  • Process workers compensation incidents and maintain OSHA required documentation
  • Contribute to monthly Safety and Security Team meeting

Management and Coordination of Intern Program

  • Assist department managers to identify internship needs, recruit interns and manage summer intern program

Grants and Funding Reporting

  • Work with Government and Foundation Relations Manager to provide staffing and demographic numbers per grant guidelines


Additional Duties Include

  • Process information to payroll relating to new hires, termination, status, titles, address and pay changes, benefits, emergency contact information
  • Manage employment verification requests and unemployment claims
  • Develop and monitor the HR department’s annual budget
  • Participate in HR consortium list serve to stay abreast of current trends and issues in the field


  • HR Generalist experience with thorough competency in recruitment, employment, and compensation
  • Minimum of five years of progressively responsible professional experience in Human Resources; experience in cultural or not for profit environment preferred
  • Bachelor’s degree in related field required
  • Demonstrated knowledge of current federal, state, and local laws and regulations regarding employment and personnel actions
  • Proven ability to coach others about sensitive issues; excellent interpersonal relationship building
  • Ability to deal effectively with a wide range of people inside and outside the organization in a positive and constructive way
  • Ability to provide a balanced focus regarding both employee and management needs
  • Strong negotiation skills
  • Proven ability to handle complex issues in a fast-paced environment
  • History of frequently utilizing solid initiative and exceptional independent judgment
  • Strong communication and writing skills
  • Proficiency with software including Word, PowerPoint, Excel, and databases; familiarity with payroll databases a plus
  • Ability to balance multiple projects and initiatives simultaneously, while meeting deadlines
  • Flexible and positive attitude
  • PHR certification a plus

The salary for this position is commensurate with the candidate’s education and experience. The ICA offers an excellent fringe benefit package that includes health and dental insurance, flexible spending plans, 403(b) retirement plan and a generous holiday, vacation, sick and personal time-off policy.

Interested candidates should send letter of interest, resume and salary history to  

The ICA is an equal opportunity employer. We are located at 100 Northern Avenue, Boston and accessible by public transportation (Red Line and Silver Line).






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