Frequently Asked Questions


I recently joined the ICA or renewed my membership. When should I expect to receive my membership cards?
You should expect to receive your membership cards within one week. If you would like to visit the ICA in the interim, simply present a photo ID at the Holly and David Bruce Visitor Center and a member of our staff will look your record up in our system. 

What if I have lost my membership card?
To request a replacement card, call our Membership Department, send an email request to, or visit the Holly and David Bruce Visitor Center. In the meantime you may still visit the ICA by presenting a photo ID at the Holly and David Bruce Visitor Center.

What are the rules for using guest passes?
Members at the Associate level and above receive guest admission passes. Guest passes can be used for one-time free admission during regular museum hours and are valid for the term of your membership.

How many guests can I bring to members-only previews and events?
Member previews and events are special opportunities for current members to view exhibitions prior to opening to the public. All member events allow admission for two per membership unless otherwise noted in the invitation.

What is a reciprocal membership?
Members at the Friend level and above receive reciprocal membership privileges such as free admission and discounts at 35 of the country's modern and contemporary art museums including the ICA, Philadelphia; Museum of Contemporary Art, Chicago; the Phillips Collection; and the Walker Art Center. Click here for a complete listing.

How can a member purchase tickets to ICA programs?
Members can call the Box Office at 617-478-3103 or purchase online. Please note that the Membership Office is separate from the Box Office and is unable to process ticket orders.

How do I receive my member discount on tickets to ICA programs?
ICA members receive discounts on ICA-produced public programs and performances.  Members can purchase tickets by calling the Box Office at 617-478-3103 or through online ticketing. The first time you log in, you must use your member ID as both your log-in and password in order to receive your discount.  After your first log-in, you have the ability to personalize both your log-in and password for future purchases.

Do I have access to advance ticket privileges?
Associate level members and above can purchase advance tickets for ICA-produced public programs, performances, and films. Buy tickets for the upcoming program season two weeks before the general public by calling the Box Office at 617-478-3103 or purchasing online.

Have a question that isn't answered here? Contact the Membership Office at 617-478-3102 or

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