The Communications Coordinator (CMC), under the supervision of the Chief Communications and Marketing Officer (CCMO), contributes towards the ICA’s public relations efforts for a wide range of museum programs and activities. The CMC plans and produces press-related events and media kits works with internal and external constituents related to ICA programming, media, and tourism and provides departmental administrative support. The Communications Coordinator is part of a team of marketers and digital content professionals that together build an integrated promotional strategy to advance institutional objectives and goals. The Communications Coordinator contributes to a culture of collaboration, community, and respect centered on Diversity, Equity, Accessibility, Inclusion, and Belonging (DEAIB) in all areas of their work. This is a full-time, salaried position.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.
  • All ICA employees are required to be fully vaccinated for COVID-19 by their first day of work.
  • The ICA offers the flexibility of a hybrid work week, which averages two days a week in the office for employees who are eligible to work remotely (subject to change).


  • Collaborate with members of the Communications and Marketing Department and outside consultants (when applicable), to assist in the development and implementation of communications strategies that raise awareness of the ICA’s programming, activities, and institutional leadership
  • Produce media releases in consultation the CCMO and relevant museum colleagues; facilitate the approval process as well as the distribution of releases to local, national, and international media
  • Generate digital press kits for media use
  • Fulfill media requests and coordinate requested additional media needs, including scheduling interviews, TV, and photo shoots; escorting photographers; sending requested images and appropriate information
  • In consultation with the CCMO, develop and pitch stories to media in an effort to achieve constant visibility for the museum’s exhibitions, programs, events, and leadership
  • Establish and support professional relationships with press, media, and art world influencers
  • Create and maintain effective contact lists of international, national, regional, and local press
  • Help plan, produce, and execute press previews and other special events for the media, in collaboration with Special Events team and other ICA staff as needed
  • Monitor, track, and archive ICA media coverage
  • Document regular status reports on current and upcoming press outreach, placements, and strategy, as well as prepare reports on the ICA’s press activities and publicity for institutional and board use
  • Work with Communications and Marketing team to manage ICA image requirements, by engaging photographers as needed, and working with galleries/artists to establish reproduction rights across all communication platforms including advertising, web, magazine, and editorial opportunities
  • Develop and maintain contacts with leading regional tourism organizations MOTT and GBCVB, to collaborate/coordinate media visits and coverage needs
  • Participate in curatorial project meetings and relevant museum operations meetings when required
  • Assist with coordinating Marketing Committee meetings including creating PowerPoint presentations and other meeting logistics as needed
  • Process departmental credit card bills, invoices, maintain budget tracking spreadsheet and binder
  • Other duties as assigned
  • Occasional weekend and evening as needed to facilitate press requests


  • Bachelor’s degree in Communications, Journalism, English, Art History, or Liberal arts with a minimum of 2 years of related experience
  • Exceptional communication skills, both written and oral
  • Established relationships with media organizations, reporters, and editors, and familiarity with deadlines and news cycles is desirable
  • Strategic thinker with experience in leveraging institutional goals through communications platforms
  • Excellent organizational skills with the ability to manage multiple projects simultaneously, often under tight deadlines
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Knowledge of and interest in contemporary art and culture
  • Candidates should be prepared to submit a portfolio of writing samples, including press releases and relevant news stories, as part of their application

Physical Requirements:

  • Prolonged periods of remaining stationary working on a computer, or standing during events, photo shoots, and media coverage
  • Must be able to lift up to 15 pounds at a time.
  • Ability to move about in the office to access files, printers, etc. and in the gallery spaces to work with media outlets
  • Must be able to exchange accurate information with media outlets and other constituents

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Starting Salary/Compensation: $45,000 Annual
Starting compensation is based on meeting minimum requirements

ICA Compensation:

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge. The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

Interested candidates should send a resume, letter of interest, and writing samples mentioned under qualification to When applying, please include “Communications Coordinator” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals.