The Human Resources Coordinator (HRC) provides day to day administration of the Human Resources department, in support of maintaining a productive, high performance and collaborative work culture under the supervision of the Associate Director of Human Resources. The Human Resources Coordinator will have specific focus on administering talent and staffing, benefits administration, payroll, compliance and reporting. This is a full-time, salaried position.

The Human Resources Coordinator contributes to a culture of collaboration, community, and respect and carries out the work of the human resources department centered on Diversity, Equity, Accessibility, Inclusion, and Belonging.

Please note:

  • All ICA employees are required to reside in Massachusetts or within a reasonable commuting distance from our Seaport location as of their first day of work.
  • All new hires are required to be fully vaccinated for COVID-19 no later than their first day of work.


  • Assist with the recruiting and hiring process by working closely with hiring managers to actively post openings to engage a strong and diverse applicant pool, assist hiring managers with the selection of candidates, interviewing scheduling and reference-checking process, and frequent communication with applicants.
  • Administer the new hire orientations and logistics which includes both conducting HR onboarding and also scheduling various orientations with other departments; oversee activities of employees’ first days and beyond to facilitate successful transition into their new role. Schedule exit interviews and produce off boarding documentation.
  • Administer annual performance review process and new hire 90-day review.
  • Responsible for bi-weekly payroll changes, additions and terminations; create reports using payroll and HR data when required for compliance reporting or when requested from other departments.
  • Serve as the HRIS administrator to maintain accuracy of data and produce reports; Learn and utilize HRIS system to full capability to continuously improve HR processes. Maintain all department records and personnel files.
  • Responsible for administration of benefits (including enrollments, terminations, invoice reconciliation) for all benefits programs including medical, dental, vision, life and disability insurance, flexible spending accounts, and 403(b) retirement plan. Participate in benefit audits.
  • With oversight from the Associate Director of Human Resources process all workers comp claims, FMLA requests, and initiate PFML/STD/LTD claims.
  • Serve as first line of contact to employees to answer questions on ICA policies, procedures, and benefits. Provide an open line of communication for employees via email, phone, zoom and/or in person.
  • Coordinate internship program, which includes communicating with prospective and current interns and intern supervisors and facilitating learning opportunities for interns.
  • Under direction of Associate Director of Human Resources, complete annual compliance filings and surveys.
  • Assist the Associate Director of Human Resources in implementing and carrying out Human Resources programs and projects, such as grant reporting, audit requirements, and handbook review, as needed.


  • Human Resources certificate or degree desirable and/or two or more years of relevant human resources experience; working knowledge of the principles and practices of HR administration and best practices, including familiarity with state and federal regulations.
  • Good working knowledge of benefits programs.
  • Prior payroll experience preferred.
  • Recruiting and interviewing experience preferred.
  • Exceptional attention to detail and organizational skills.
  • Excels at prioritizing tasks under shifting demands.
  • Outstanding customer service and interpersonal skills.
  • Ability to handle sensitive and confidential information with a high degree of professionalism.
  • Strong mathematical and analytical skills.
  • Commitment to working with a diverse constituent base including staff, Boards, artists, and volunteers.
  • Must be proficient in Microsoft Office Suite, with strong Excel skills.
  • Ability to occasionally work outside of Museum’s business administrative hours, when necessary.


Interested candidates should send a resume and letter of interest to When applying, please include “HR Coordinator” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation Red and Silver Line.

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals.