get tickets

Advance tickets are now available for visits through June 30. Book now

The Temporary Department Administrator will support internal and external communications and administrative activities for the education department during the summer months. This position will provide logistical support for educational programming. No weekend or evening hours required.

This is a part-time, temporary position which runs approximately June – August 2024, for 28 hours a week and requires working onsite.

WORKING AT THE ICA:

  • All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.

Responsibilities:

  • Provide ongoing administrative support for department, including but not limited to the processing of all credit card receipts and providing finance department with monthly coded reports; and communicate with department members on museum related news, operations, meetings, and agendas
  • Maintain up-to-date and accurate program participation data for Education Department and distribute inter-departmentally when needed
  • Process tour and group visit requests by phone and email. Maintain correspondence with group leaders in a timely and professional manner, including confirmation and reminder emails
  • Manage the master group visit schedule for the ICA and ICA Watershed.  Regularly communicate group visit schedule updates to Security, Visitor Services, and Visitor Experience teams.  Report on group visit schedule as it pertains to event or programming overlap at weekly Operations meetings
  • With Teacher and Tour Programs Manager, ensure all guided visit and tour requests have staffing coverage
  • Welcome groups upon arrival and provide museum orientation, when needed
  • Other administrative responsibilities, as needed

Qualifications: 

  • Strong organization, communication (written and verbal), and customer service skills required 
  • Possess the ability to exercise good judgment and stay calm under pressure 
  • Excellent interpersonal skills are a must 
  • Accuracy and attention to detail required
  • Proficiency in Microsoft Office Suite    
  • 2+ years of experience working in an administrative position required 

Physical Requirements:

  • Prolonged periods of remaining stationary working on a computer, standing and/or moving about in the office to access files, printers, etc, and ability to understand printed materials
  • Must be able to exchange accurate information with departments and with diverse and multigenerational audiences
  • Ability to lift, push, and/or pull 10-15 lbs., keyboarding and gripping

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Pay Rate: $23 per hour

How to Apply

Interested candidates should send letter of interest and resume to jobs@icaboston.org. When applying include “Temporary Department Administrator” in the subject line of email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The Institute of Contemporary Art seeks an enthusiastic and organized Registration and Preparation Assistant to join the Curatorial team. Under direct supervision of the Senior Registrar, the Preparation and Registration Assistant will perform tasks associated with installing and maintaining exhibitions and assisting the Registration and Preparation teams with the management of the ICA’s temporary exhibitions and permanent collection. The Registration and Preparation Assistant will handle multiple tasks at once, requiring excellent attention to detail and the ability to prioritize work and resolve unexpected issues. The work will need to be completed independently and in partnership with a team, and strong communication skills are essential. The schedule includes some nights and weekend hours for maintenance and in response to time-sensitive exhibition needs. The primary work will be conducted at museum site(s) or at ICA’s offsite storage facility.
The position contributes to a culture of collaboration, community, and respect and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work. This is a full-time, hourly position.

WORKING AT THE ICA:

  1. All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.
  2. This position requires onsite presence.

Responsibilities:

  • Follow up on incident reports throughout the week & communicate findings and resolution to curatorial and gallery staff
  • Perform twice-weekly condition checks on all works currently on view
  • Maintain objects and dust exhibition furniture in the galleries on a regular schedule and as required in conjunction with the Preparators and Facilities department
  • With Preparators, maintain galleries, including lighting, walls, and didactics, workshop, and other preparation spaces
  • Produce and maintain exhibition models, materials, and work area
  • With the Senior Registrar, prepare and organize stanchions or other protective mechanisms needed for objects on view
  • Assist the Senior Registrar as needed in the management and care and storage of the ICA’s permanent collection
  • Participate in packing, installation, and condition reporting of artworks and in the movement of packed artworks and empty crates as directed by Senior Registrar and Preparators
  • Perform administrative duties associated with registration and preparation, including ordering and organizing supplies

Qualifications:

  • 1-3 years of related experience in a museum or art organization setting, preferably in registration or exhibition installation
  • Experience with fine arts packing, shipping, handling, and condition reporting desired
  • Familiarity with common equipment and tools used during installation, including lifts, painting, and hardware
  • Ability to identify and implement actionable steps to resolve unexpected issues based on prior gallery experience
  • Excellent time management skills and the ability to prioritize work
  • Excellent communication skills
  • Must be able to work independently and collaboratively in a professional environment
  • Must be flexible, work well under pressure
  • Must also be willing to work flexible hours and be on-call when necessary and with advance notice

Physical Requirements:

  • Possess mobility to work in an office setting and use office equipment; move about throughout the museum, and travel offsite to different locations
  • Ability to see, listen and talk for extended periods in person, over the telephone and computer, and understand printed materials; Ability to follow protocols in handling works of art with care
  • Fine motor skills, keen eyesight, and an ability to stand for long periods of time
  • Must be able to carry, lift and/or move at least 50 pounds

This is not necessarily an all-inclusive list of position-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off. 

Starting Rate: $25.00 per hour

Starting rate is based on meeting minimum qualifications. 

ICA Compensation:

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.  

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties. 

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range. 

How to Apply:
Interested candidates should send a resume and letter of interest to jobs@icaboston.org . When applying, please include “Registration and Preparation Assistant” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The ICA Visitor Assistants are reliable, strong customer service oriented individuals who combine the responsibilities of gallery safeguarding with museum information and exhibition interpretation. Visitor Assistants (VA) are responsible for overseeing the gallery spaces and protecting the art while ensuring a positive museum experience by providing exemplary customer service and education. The Visitor Assistant will have the opportunity to work as a key member of an education-oriented, visitor-centered staff. This is an exciting opportunity to contribute meaningfully to the visitors’ experience of ICA exhibitions. This is a part-time, hourly position.

Responsibilities:

  • Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience while facilitating safe and engaging interactions with artwork
  • Remain informed and up-to-date of artwork on view, enhance visitor experience through interpretation and engaging inquiry based conversation
  • Monitor visitors in gallery areas to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events
  • Enforce museum guidelines in a clear and friendly manner
  • Work in conjunction with gallery supervisors and security to respond to emergency situations
  • Assist with use of educational resources and spaces, and promote programs when applicable
  • Assist in maintaining inventory of brochures, literature, and gallery resources for the public
  • Engage with visitors to answer questions and resolve concerns, partner with gallery supervisors to share feedback and resolve visitor experience concerns
  • Report artwork incidents to gallery supervisors
  • Contribute to regular educational gallery programming, such as Pop-Up Talks and weekend family book readings
  • Attend staff exhibition trainings, museum-wide trainings, all staff, and education department meetings as able
  • Additional duties as directed by management

Qualifications

  • Six months or more customer service experience required, preferably in retail, hospitality, or cultural organizations
  • Ability to work under pressure in a fast-paced and diverse environment
  • Experience with contemporary art, public speaking, and museum education a plus
  • Experience with safety protocols is a plus
  • Ability to be assertive if needed to enforce museum guidelines
  • Solid interpersonal, problem solving, and communication skills
  • Ability to interact with individuals of all ages, abilities, and backgrounds
  • Ability to identify, react to, and resolve visitor-related issues in the moment; strong decision-making skills required
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Bilingual or multilingual a plus
  • Must be able to work a weekly set schedule, including some evenings, weekends, and holidays

Physical Requirements:

  • Visitor Assistants must adhere to dress code and ICA policies
  • Work for this position is performed in a museum setting and involves working with the public and all that entails
  • Prolonged periods of remaining stationary, standing, and/or moving about throughout the galleries
  • Staff in this position use and/or operate a hand-held radio for communication
  • Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests

Pay Rate: $18 per hour

Interested candidates should send a letter of interest and resume to dpires@icaboston.org. When applying include “Visitor Assistant” in the subject line of the email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The ICA Waterfront Ambassador is a seasonal, part-time position responsible for providing exceptional customer service to all visitors by assisting with travel via water shuttle service from the ICA dock (Seaport) and ensuring visitor safety to and from the ICA Watershed (East Boston). 

This is a part-time, hourly position lasting from May 7, 2024 – September 2, 2024. Evenings, weekends, and holiday availability required.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport/Watershed locations as of their first day of work

Responsibilities:

  • Provide a friendly and enthusiastic attitude and represent the ICA in a professional and positive manner while assisting visitors at the ICA Seaport and East Boston docks
  • Scan tickets and control and direct crowds at the ICA Seaport and East Boston docks
  • Ensure visitor safety at the ICA Seaport and East Boston docks during boarding/departing water shuttles
  • Provide general information and respond to visitors’ inquiries regarding museum information for both the ICA and Watershed locations
  • Engage in visitor feedback and respond/resolve visitor concerns
  • Follow and enforce guidelines, policies, and procedures set forth by the ICA and the Visitor Services Manager
  • Communicate with Visitor Services staff at the ICA, Watershed building, Watershed dock, and Water Shuttle staff
  • Other duties as assigned

Qualifications:

  • Exceptional customer service and communication skills
  • Possess the ability to remain calm under pressure, use good judgement, and respond effectively to visitor concerns
  • A self-starting attitude with the initiative to keep oneself informed and on-task
  • Ability to work well both with a team and independently
  • Ability to troubleshoot and respond effectively during high-volume periods
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must be reliable, punctual and honest, with a team player attitude
  • Bi-lingual Spanish/English language fluency strongly preferred
  • Must be available to work May 7 – September 2, 2024

Physical Requirements:

  • Prolonged periods of remaining stationary such as sitting or standing at the dock
  • Ability to work outdoors on the waterfront, rain or shine
  • Ability to lift up to 15 pounds, pushing and pulling
  • Staff in this position use and/or operate a hand-held radio for communication
  • Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Pay Rate: $18 per hour

Interested candidates should send letter of interest and resume to bthurston@icaboston.org. When applying include “Waterfront Ambassador” in the subject line of email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

Under the supervision of the Chief Preparator, the Installer works with Preparators, Registrars, and Curators in packing artwork for shipping and storage, loading artwork and materials in and out of the facility, preparing the galleries for exhibition, constructing exhibition furniture and elements, performing wall preparation and installing lighting, and maintaining artwork. The installer may be asked to work on other tasks as needed related to equipment storage, materials inventory and shop maintenance. This is a seasonal, hourly position.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.

Responsibilities:

  • Preparation of galleries for exhibitions including demolition and rebuilding of walls, patching, repairing, and painting of the space
  • Use of professional art handling and installation methods
  • Maintenance of exhibition galleries and artwork
  • Maintenance of technical elements in exhibitions
  • Lighting exhibitions
  • Production and fabrication of display furniture and exhibition materials
  • Packing, crating, and moving artwork to a high professional standard
  • Fabrication and installation of exhibition graphics
  • Maintenance of ICA workshop

Qualifications:

  • Experience handling artwork in a variety of media
  • Understanding of the fundamentals of art handling procedures
  • Basic working knowledge of tools and materials
  • Basic working knowledge of audio/visual equipment
  • Ability to take direction, follow instructions, and work as part of a team

Physical Requirements:

  • Requires routine handling of heavy and delicate materials and objects
  • Must be able to lift 40 pounds over head and be able to work on ladders and mechanical lifts
  • Installations periods may require extended work hours and 7 day work weeks

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Rate Range: $20–$30/hour, commensurate with skillset and experience

Compensation is based on meeting minimum qualifications.

ICA Compensation:

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties. Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

Interested candidates should send a resume and cover letter of interest to tobetz@icaboston.org . When applying, please include “Installer” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd, Second Floor
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals.

The Visitor Services Associate (seasonal) will provide exceptional customer service to all visitors to the ICA. The ideal candidate will welcome visitors and provide information about the museum, sell general admission, events and theater performance tickets, as well as promote and sell memberships on-site, perform cashiering, cash-handling, and other daily tasks.

This is a part-time, hourly position lasting from April 23, 2024—September 2, 2024. Evenings, weekends, and holiday availability required.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport/Watershed location as of their first day of work.

Responsibilities:

  • Present a friendly and enthusiastic attitude and represent the ICA in a positive and professional manner while selling and process general admission, event, and performance tickets
  • Actively promote and sell ICA Memberships; assist with on-site membership processing
  • Provide general information and respond to visitors’ requests for museum information about the facilities, fees, membership information, and other inquiries in order to assist visitors in their use and enjoyment of the ICA
  • Perform all opening and closing responsibilities and tasks related to admissions and box office
  • Prepare and process group visits and tours, keep informed of exhibitions and events
  • Maintain a neat, organized, and stocked work space
  • Respond to phone calls and email inquiries and forward to applicable departments when necessary
  • Engage in visitor feedback and resolve visitor complaints including processing refunds as needed
  • Control and direct crowds in lobby
  • Access safe, set up cash drawers, and make change at open
  • Assume responsibility for all transactions during shift; return cash drawers and bank change to safe at close, go to bank for change as needed
  • Follow and enforce guidelines, policies, and procedures set forth by the ICA and the Associate Director of Visitor Services
  • Attend quarterly staff meetings
  • Rotate as shift leader as assigned to lead daily tasks and handle opening and closing duties as scheduled
  • Communicate with gallery and security supervisors when required
  • Assist with troubleshooting technical issues and Tessitura operations
  • Complete daily tasks as assigned by shift leader
  • Process donation requests, run event sales reports, and log museum attendance
  • Other duties as assigned

Qualifications:

  • Exceptional customer service and communication skills
  • Possess the ability to remain calm under pressure, use good judgement, and respond effectively to visitor concerns
  • A self-starting attitude with the initiative to keep oneself informed and on-task
  • Ability to work well both with a team and independently
  • Possess the ability to troubleshoot issues and respond effectively during high-volume times
  • Must be reliable, punctual and honest, with a team player attitude
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Provide a high level of customer service to visitors
  • Availability to work 15 flexible hours per week, including evening, weekend shifts, and holidays
  • Must be available to work from April 23, 2024—September 2, 2024

Physical Requirements:

  • Prolonged periods of remaining stationary such as when sitting at admissions desk
  • Ability to lift up to 15 pounds, pushing and pulling, keyboarding and gripping
  • Ability to move about in the office to access file cabinets, printer, and other office equipment
  • Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Pay Rate: $18.00 per hour

Interested candidates should send letter of interest and resume to bthurston@icaboston.org. When applying include “Seasonal Visitor Services Associate” in the subject line of email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.