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The Special Event Production Manager plays a key role in producing events at the ICA to include private event rentals such as weddings and corporate rentals, as well as some internal events such as exhibition openings and social programming.

The Special Events Production Manager (SEPM) oversees the planning and execution of all production elements related to private event rental at the ICA that are contracted by The Catered Affair (TCA). SEPM works directly with each client to develop Production proposals that aim to both work with the client’s budget and ensure that the ICA’s best interests are being served. In addition to private rental events, SEPM also works in a similar capacity for some internal ICA events. SEPM is responsible for overseeing ICA scheduling and staffing needs for all ICA special events (external and internal). The Special Events Production Manager collaborates with a wide variety of internal departments. The Special Events Production Manager shall adjust their available working hours to best suit the demands of the job, and as such, nights and weekend work are required. This position requires onsite presence.

The Special Events Production Manager contributes to a culture of collaboration, community, and respect while embodying the principles of ICA’s Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work. This is a full time, salaried position.

WORKING AT THE ICA:

  1. All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.
  2. The ICA offers the flexibility of a hybrid work week, which averages three days a week onsite for employees who are eligible to work remotely (subject to change, and at managers discretion). This position requires on-site work that may modify and/or affect the hybrid work week.

Responsibilities:

  • Serve as the primary on-site contact for the duration of the production and technical elements of each external (weddings, corporate rentals, etc.) and some internal (exhibition openings, First Friday, etc.) events.
  • Collaborate with clients or event planners to determine necessary production elements considering budget and resources to ensure the event’s success.
  • Oversee event production onsite, including load-in, strike/load-out, and restoration.
  • Create and revise detailed proposals for clients.
  • Create and send invoices to The Catered Affair following each event.
  • Supervise technical production aspects of external and some internal events.
  • Coordinate rentals and deliveries, liaising with Security and facilities teams as required.
  • Assist TCA and other ICA departments to anticipate and resolve event-related logistical issues.
  • Meet regularly with TCA to discuss upcoming events and staffing.
  • Create projection for all overhead costs related to production elements before each event. Estimate and adjust crewing requirements.
  • Manage hired crew and vendors to ensure safety, professionalism, and adherence to standards.
  • Coordinate with relevant ICA departments to fulfill client needs and requests.
  • Attend weekly production and operations meetings to share event information and gather necessary details from internal staff; when needed, share knowledge of prior event management to improve future overall event execution.
  • Collaborate with the ICA Production Department on equipment allocation and scheduling.
  • Assist in maintaining museum spaces, theatrical equipment, and recommend repairs or purchases.
  • Manage paperwork within the ICA organizational system, including event forms and calendar information.
  • Ensure excellence, professionalism, and safety in all external events at the ICA.

Qualifications: 

  • 2-5 years prior Production Management experience with progressively increasing responsibility; in-depth knowledge of Production principles and best practices.
  • B.A., B.S. or BFA in technical theatre or theatrical design preferred or commensurate experience.
  • Must have working and demonstrable knowledge in theatrical lighting, staging, audio, video and rigging.  
  • Knowledge of and ability to enforce safety protocols.
  • Ability to oversee simultaneous production disciplines while providing instructions and delegating task for successful outcomes.
  • Highly organized, detail-oriented individual able to juggle multiple projects and work well under pressure.   
  • Adept at working with a variety of clients including Board level, VIP’s, Artists and theater crews.  Ability to balance requests of clients within policies and constraints of the institution’s abilities and budget.
  • Familiarity with Microsoft Office suite and the Google suite recommended.   
  • Excellent communication skills and the ability to stay calm under pressure.  
  • A professional demeanor and appearance is required.   

Physical Requirements:

  • Possess mobility to work in an office setting and use office equipment; move about throughout the museum, and travel offsite to different locations.
  • Ability to see, listen and talk for extended periods in person, over the telephone and computer, and understand printed materials.
  • Visual acuity: color perception, close vision, accurate depth perception and distance vision.
  • Very frequent sitting, standing and walking for extended periods.
  • Ability to lift up to 50 pounds, pushing and pulling, climbing and gripping.
  • Comfortable working at heights (ladders scaffolding, etc…) and the operating lifts.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. 

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off.

Starting Salary: $65,000.00 Annual

Starting compensation is based on meeting minimum qualifications.

ICA Compensation

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

How to Apply:

Interested candidates should send a resume and letter of interest to jobs@icaboston.org. When applying, please include “Special Events Production Manager” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The Education Department Coordinator manages integral internal and external communication and administration activities for the Education Department and maintains its systems for high efficiency while serving as the chief liaison with the general public and colleagues throughout the museum. The Education Department Coordinator provides administrative and logistical support for education programming and collaborates with the Charlotte Wagner Director of Education and program managers on special projects and initiatives.  Occasional evening and weekend hours required.

The Education Department Coordinator contributes to a culture of collaboration, community and respect while embodying the principles of ICA’s Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work. This is a full time, hourly position.

WORKING AT THE ICA:

  1. All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.
  2. The ICA offers the flexibility of a hybrid work week, which averages three to four days a week onsite for employees who are eligible to work remotely (subject to change, and at managers discretion)

Responsibilities:

  • Maintain a working knowledge of all ICA educational programs, workshop offerings and any other museum initiatives impacting communication with audiences and museum staff
  • Oversee the department’s budget infrastructure, which includes: developing and maintaining financial spreadsheets to track expenses, providing department support in tracking and projecting program expenses and reconciling all expenses
  • Maintain and process all credit card receipts; provide accounting office with monthly coded reports
  • Maintain department calendars and schedules, event registration and ticket distribution information, program reports (participation numbers), correspondence and materials related to the Education Committee and Department
  • Coordinate department meetings and assume all responsibility for schedules and agendas; facilitate meetings, as assigned
  • Represent the department and its activities at weekly Operations Meetings and distribute all logistical information; participate in inter-departmental ad-hoc committees, as assigned
  • Maintain all RSVP information and coordinate setup for all committee, community, and volunteer meetings led by department staff
  • Maintain and communicate department systems, processes, and procedures. Oversee orientations for new department members and support their learning; develop materials to support these efforts and mentorship with general administrative processes
  • Oversee the department’s general communication efforts; create and distribute mailings, email blasts, and flyers, as assigned
  • Support Teacher and Tour Programs Manager on facilitating orientations and tours for groups visiting the ICA; lead discussions on ICA exhibitions with groups when necessary
  • With Teacher and Tour Programs Manager, ensure all guided visit and tour requests have staffing coverage
  • Manage the master group visit schedule for the ICA and ICA Watershed.  Process all tour and group visit requests in a timely manner and communicate policies and educational opportunities; disseminate information, as assigned
  • Work closely with Director of Education on new department initiatives
  • Other responsibilities as assigned

Qualifications:

  • Minimum 2 years of experience working in an administrative position required
  • Exemplary organization, communication (written and verbal) and customer service skills required
  • Accuracy and attention to detail necessary; demonstrated ability to multi-task in a fast-paced work environment
  • Ability to handle sensitive and confidential information with a high degree of professionalism
  • Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, visitors and vendors; ability to remain calm under pressure and use good judgement in responses
  • Possess the ability to work independently, demonstrating initiative and proficiency at problem solving  
  • Solid experience with MS Office Suite, particularly Excel, Word, and Power Point; knowledge of Tessitura and JotForm a plus
  • Spanish and/or Haitian Creole speaking ability, a plus
  • Occasional evening and weekend hours required
  • Must successfully pass a CORI background check

Physical Requirements:

  • Possess mobility to work in an office setting and use office equipment; move about throughout the museum.
  • Prolonged periods of remaining stationary working on a computer, standing and/or moving about in the office to access files, printers, etc.
  • Ability to lift, push and/or pull 10-15 lbs., keyboarding and gripping.
  • Ability to see, listen and talk for extended periods in person, over the telephone and computer, and understand printed materials
  • Must be able to exchange accurate information with visitors, staff, departments, and vendors.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off.

Pay Rate: $26.50 per hour

Pay rate is based on meeting minimum qualifications.

ICA Compensation

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

How to Apply:

Interested candidates should send letter of interest and resume to jobs@icaboston.org. When applying include “Education Department Coordinator” in the subject line of email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The Education Assistant, Studio Programs supports the development and implementation of studio arts programming for all audiences, including multigenerational, family, and K-12 audiences. The Education Assistant will organize supplies and manage the upkeep and presentation of tools and materials. They will also assist with artwork installations and projects within the Bank of America Art Lab. The Education Assistant will also be one of the lead educators for public programs and outreach efforts. The Education Assistant will work closely with the School, Family, and Art Lab Programs team to develop, prepare, and implement innovative, experiential learning opportunities that inspire and connect people of all ages to the art and issues of our time.  The Education Assistant position requires onsite presence.

The Education Assistant contributes to a culture of collaboration, community and respect while embodying the principles of ICA’s Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work. This is a full time, hourly position.

WORKING AT THE ICA:

  1. All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.

Responsibilities:  

  • Work with ICA Education team in developing, preparing, and implementing studio programs, projects, and resources for online, onsite, and offsite purposes 
  • Facilitate art making experiences and support visitors of all ages in their art-making; lead art making experiences that are inclusive and developmentally-appropriate 
  • Maintain studio spaces and ensure that materials are accessible, frequently replenished, well organized, and presentable 
  • Participate in community outreach related meetings, events, and communications as assigned 
  • Support the training of additional staff and volunteers in co-facilitating art making experiences 
  • Maintain knowledge of related artists and artworks; foster connections with works on view at the ICA 
  • Provide administrative support for creative arts programs, to include entering participation data
  • Some evening and weekend work required including open Monday holidays: The schedule for this position is Sunday–Thursday

Qualifications:  

  • BA or BFA in studio art, education, or related field, or equivalent experience
  • Strong interpersonal skills; background working with family and youth audiences, a plus 
  • Knowledge of studio art media, materials and processes; ability to teach studio-based lessons and workshops in visual arts to a range of audiences 
  • Demonstrated experience in and commitment to community outreach and racial/social equity; working knowledge of Boston’s communities a plus
  • Strong organizational skills; desire and willingness to maintain well-organized studio spaces  
  • Proficiency in Microsoft Office Suite; comfort in using various tech applications 
  • Ability to work independently to meet deadlines as well as on a collaborative team 
  • Demonstrated interest in museum education, contemporary art, and/or creative youth development 
  • Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, visitors and vendors
  • Additional language proficiency other than English a plus; proficiency in Spanish and/or Haitian Creole highly desired to utilize with ICA visitors
  • Must successfully pass a CORI background check 

Physical Requirements:

  • Possess mobility to work in an office setting and use office equipment; move about throughout the museum
  • Prolonged periods of remaining stationary working on a computer, standing, and/or moving about during art installations and events
  • Ability to see, listen, and talk for extended periods in person, over the telephone and computer, and understand printed materials
  • Must be able to exchange accurate information with visitors, staff, departments, and vendors
  • Ability to lift up to 25 pounds, pushing and pulling, keyboarding and gripping

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off.

Pay Rate: $22.00 per hour

Pay rate is based on meeting minimum qualifications.

ICA Compensation

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

How to Apply:

Interested candidates should send a resume and letter of interest to jobs@icaboston.org. When applying, please include “Education Assistant-SP” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

Reporting to the ICA’s Ellen Matilda Poss Director (“Director”), the Chief Financial Officer (“CFO”) works as a member of the ICA’s leadership team to ensure the short- and long-term financial health of the ICA through strategic financial planning and effective financial modeling, forecasting, budgeting, and reporting. The CFO oversees the ICA’s financial, investment, legal, and risk management and practices and collaborates as a business partner with the human resources department for aspects of compensation, benefits, and legal requirements. The CFO will ensure the ICA’s financial management systems, databases, policies, procedures, and controls are effective and meet the ICA’s institutional needs as well as the applicable industry regulations and standards.

The position contributes to a culture of collaboration, community, and respect while embodying the principles of ICA’s Quality of Service and, as a member of the senior leadership team, participates in the advancement of the museum’s mission, including centering the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas their work and personnel decisions. This is a full-time, salaried position.


Please note:

  1. All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.
  2. The ICA offers the flexibility of a hybrid work week, which averages three days a week onsite for employees who are eligible to work remotely (subject to change, and at manager’s discretion).

Responsibilities:

Finance

  • Develop financial models and strategies that allow the ICA to meet its short- and long-term financial goals and objectives
  • Oversee the Finance department inclusive of financial controls, accounts payable, accounts/donor receivables, budget tracking, and financial statements. This responsibility includes supervising the Director of Finance
  • Collaborate with senior management and the Director of Finance in the effective preparation, approval, tracking, and reporting of the annual operating budget (approximately $20 million)
  • Oversee the annual financial audit, preparation of audited financial statements and preparation of organization’s tax filings
  • Work with Development department to complete financial surveys and grant specific financial reports
  • Develop and maintain external relationships with banks and other financial institutions
  • Negotiate and secure loans and lines of credit, monitor the ICA’s overall cash and liquidity, and manage the ICA’s debt program
  • Manage the ICA’s capital budget and work with the Deputy Director ensure projects are coordinated across the institution and meet both annual and project-based budget projections
  • In partnership with the Investment Committee, oversee the management of all investments and track and report the investment performance and status of the ICA’s endowed funds
  • Examine, evaluate, recommend, and implement improvements to administrative and financial internal control systems and procedures

Human Resources

  • Partner with the Senior Director of Culture and Equity to develop and maintain HR policies and procedures in accordance with the applicable IRS and legal requirements, and best practices
  • Coordinate required regulatory filings and voluntary surveys
  • Serve as the primary ethics and whistleblower policy administrator and advise on employee relations issues when needed
  • Oversee development of and budgets for departmental staffing and compensation plans;
  • In conjunction with the Senior Director of Culture and Equity and the Director of Finance, manage the ICA’s 403(b) retirement plan and the annual plan audit; payroll processing and compliance
  • Oversee the procurement and coverage levels of the ICA’s employee health, dental, vision, disability, life, unemployment, and workers compensation insurance plans

Compliance, Legal, and Risk Management

  • Negotiate appropriate insurance coverage to protect the ICA against property loss and liability claims
  • Review and track all insurance claims and coordinate with the legal counsel
  • Prepare, negotiate, review, and/or approve vendor contracts and grant agreements; when needed assist with 1099 contractor agreements
  • Oversee any urgent legal and compliance needs and manage the legal service providers
  • In conjunction with Audit Committee, oversee Payment Credit  Card (PCI) compliance

Board Committees

  • Serve as staff liaison to the Board of Trustee’s Audit, Finance, and Investment Committees, including regular reporting to the Committees and the Board of Trustees

Qualifications:

  • Bachelor’s degree in Finance, Accounting, Economics or other quantitative or business-related discipline required; MBA/CPA preferred
  • Minimum ten years of progressive experience in a senior level financial management role
  • Experience developing and managing complex budgets, financial modeling, and forecasting
  • Knowledge of financial regulations and reporting requirements relevant to nonprofit organizations
  • Excellent analytical, verbal and written communication, and presentation skills required
  • Strong communicator with ability to make financial information accessible and comprehensible to stakeholders from a variety of backgrounds
  • Must be able to connect finance to the museum’s mission and values
  • Strong executive presence and demonstrated ability to develop positive executive relationships
  • Experience working with governing boards and committees is helpful but not required
  • Excellent planning, financial management, and organizational skills
  • Strong work ethic along with effective leadership, management, team building, and supervisory skills; accustomed to working in a team-based/collaborative environment
  • Able to operate with transparency and with the highest degree of ethics at all times
  • Operationally oriented, with the ability to bring practical insights and solutions to critical financial decisions and initiatives across the museum
  • Able to manage and develop financial talent within the organization
  • Ability to maintain confidential information and exercise discretion
  • Excellent time management skills and the ability to prioritize work
  • Excellent communication skills
  • Must be able to work independently and collaboratively in a professional environment
  • Must be flexible and work well under pressure

Physical Requirements:

  • Possess mobility to work in an office setting and use office equipment, move about throughout the museum, and travel offsite to different locations
  • Ability to see, listen, and talk for extended periods in person, over the telephone and computer, and understand printed materials
  • Prolonged periods of remaining stationary working on a computer, standing, and/or moving about the office and museum
  • Ability to lift up to 15 pounds, pushing and pulling, keyboarding and gripping
  • Must be able to exchange accurate information with staff, departments, and vendors

This is not necessarily an all-inclusive list of position-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off. 

Starting Salary: $200,000.00 Annual

Starting compensation is based on meeting minimum qualifications.

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.  

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties. 

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range. 

How to Apply:
Interested candidates should send a resume and letter of interest to jobs@icaboston.org. When applying, please include “Chief Financial Officer” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The Institute of Contemporary Art strives to share the pleasures of reflection, inspiration, provocation, and imagination that contemporary art offers through public access to art, artists, and the creative process. The Studio Programs Assistants (SPAs) will work within the Education department as needed to support and implement public studio programs and events. SPAs will prepare and facilitate workshops, activities, and events at the ICA, such as the ICA’s Play Date program for youth and families. SPAs hold a regular schedule on Saturdays or Sundays and may work additional shifts that correspond to events and programs at the ICA, such as school vacation weeks and Monday holidays. Hiring is contingent on passing a CORI screening.


The Studio Programs Assistant contributes to a culture of collaboration, community and respect while embodying the principles of ICA’s Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work. This is a part-time, hourly position with hours specific to events and program schedules.

Please note:

  • All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.

Responsibilities:

  • Work with ICA Education staff to prepare and implement studio programs for a range of audiences
  • Facilitate and lead art-making workshops and activities
  • Support visitors of all ages in their art-making; lead art making experiences that are inclusive and developmentally-appropriate
  • Maintain studio spaces and ensure that materials are accessible, frequently replenished, well organized, and presentable
  • Maintain knowledge of related artists and artworks; foster connections with works on view at the ICA
  • Work with ICA Education staff to collect and update data on studio programming

Qualifications:

  • Strong interpersonal skills; background working with family and youth audiences, a plus
  • Experience or demonstrated interest teaching studio-based lessons and workshops in visual arts to a range of audiences
  • Knowledge of studio art media, materials, and processes
  • Strong organizational skills; penchant for maintaining well-organized studio spaces
  • Ability to identify, react to, and resolve visitor-related issues in the moment with professionalism and tact
  • Ability to work independently as well as on a collaborative team
  • Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, visitors and vendors
  • Bilingual or multilingual, a plus
  • Must have weekend availability
  • Must pass a CORI screening

Physical Requirements:

  • Prolonged periods of remaining stationary, standing, and/or moving about during Play Dates, activities, and events
  • Must be able to lift up to 15 pounds
  • Ability to remain calm when working with youth and families
  • Ability to move about in the office to access files, printers, etc., and in the Art Lab
  • Must be able to exchange accurate information with departments and with diverse and multigenerational audiences

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Rate: $19.00 per hour

Interested candidates should send a resume and letter of interest to jobs@icaboston.org. When applying, please include “Studio Programs Assistant” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The Curatorial Assistant will provide essential support to assure the productive and efficient operations of the curatorial department, including assisting with exhibition research and writing, managing the images and files related to publications, and supporting overall permanent collection maintenance and the exhibition process by working closely with department colleagues, other ICA departments, and exhibiting artists. The Curatorial Assistant may also develop exhibitions and other projects. The Curatorial Assistant contributes to a culture of collaboration, community and respect while embodying the principles of ICA’s Quality of Service and centers the work of Diversity, Equity, Accessibility, Inclusion, and Belonging in all areas of their work. This is a full-time, salaried position.

WORKING AT THE ICA:

  1. All ICA employees are required to reside in Massachusetts and within commuting distance from our Seaport location as of their first day of work.
  2. The ICA offers the flexibility of a hybrid work week, which averages three days a week onsite for employees who are eligible to work remotely (subject to change, and at manager’s discretion).

Responsibilities:

General department duties:

  • Act as curatorial liaison and source of information for all museum divisions ranging from the Director’s Office, Registrars, Director of Exhibitions, Preparators, Public Relations, Development, Education, and Facilities
  • Prepare presentations and other materials for internal meetings related to exhibitions and collections
  • Oversee interns, as needed

Exhibition development:

  • Assist curators in the development of an exhibition, from the research phase to execution of the presentation in the galleries
  • Facilitate communication with artists, galleries, outside curators, and lenders, including requesting information and drafting loan requests
  • Conduct research and writing about artists and works of art
  • Maintain exhibition checklists
  • Coordinate with marketing department on development of online content, public relations, and marketing materials
  • Coordinate VIP lists and mailings related to exhibitions
  • Oversee independent exhibition projects, as assigned

Publication development:

  • Assist curators with catalogue production, including gathering of images, securing rights and reproductions, proofreading and copyediting, commissioning texts, and maintaining publication and editing schedules
  • Provide written content for ICA publications including exhibition labels, exhibition catalogues, website, etc.
  • Work with book designers, outside editors, and contributors to coordinate all aspects of publication production

Permanent Collection support:

  • Support curators in research, writing, and cataloguing of permanent collection, including securing image rights, and writing and editing acquisition narratives
  • Assist curators with the preparation of materials for collections committee meetings, including gathering image assets, insurance values, and other materials as needed
  • Coordinate mailings following meetings, including NELs, acknowledgement letter, and ICA membership
  • Assist curators to maintain collection object files and statistics about the collection

Other:

  • Contribute to a culture of collaboration, community, and respect and center the work of Diversity, Equity, Accessibility, Inclusion, and Belonging (DEAIB) in all areas of work
  • Provide occasional tours of selected exhibitions and informational talks relating to ICA Curatorial department matters in conjunction with the Education and Development departments as needed
  • Work on a variety of special projects as assigned by supervisor

Qualifications:

  • Advanced degree in a relevant field preferred; preference for those with experience in non-profit management, museum administration, public service, or commensurate field
  • Demonstrated working knowledge of art history and a high level of interest in contemporary art
  • Strong writing, excellent organizational, communications, and interpersonal skills, and an exceptional attention to detail
  • Proven ability to multitask, prioritize workload, handle many tasks simultaneously, and respond in a fast-paced environment
  • Ability to work occasional evening and weekend hours when required
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Computer proficiency in Microsoft Office Suite, and previous experience with TMS a plus
  • Collaborative team-player
  • Work may be performed in an office or museum environment

Physical Requirements:

  • Possess mobility to work in an office setting and use office equipment; travel offsite and to different locations; ability to understand printed materials
  • Ability to see, listen and talk for extended periods in person, over the telephone, and computer
  • Visual acuity: color perception, close vision, accurate depth perception and distance vision
  • Very frequent sitting, standing, and walking
  • Ability to lift up to 15 pounds, pushing and pulling, keyboarding and gripping

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The ICA offers an excellent benefit package that includes health, dental and vision insurance, disability/life insurance, flexible spending accounts, 403(b) retirement plan, and paid time off.

Starting Salary: $52,000.00 Annual

Starting compensation is based on meeting minimum qualifications.

ICA Compensation:

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties.

Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

How to Apply:
Interested candidates should send a resume and letter of interest to jobs@icaboston.org. When applying, please include “Curatorial Assistant” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The ICA Visitor Assistants are reliable, strong customer service oriented individuals who combine the responsibilities of gallery safeguarding with museum information and exhibition interpretation. Visitor Assistants (VA) are responsible for overseeing the gallery spaces and protecting the art while ensuring a positive museum experience by providing exemplary customer service and education. The Visitor Assistant will have the opportunity to work as a key member of an education-oriented, visitor-centered staff. This is an exciting opportunity to contribute meaningfully to the visitors’ experience of ICA exhibitions. This is a part-time, hourly position.

Responsibilities:

  • Serve as a liaison to visitors while promoting safety of the museum, communicate clearly and consistently with visitors to ensure a positive museum experience while facilitating safe and engaging interactions with artwork
  • Remain informed and up-to-date of artwork on view, enhance visitor experience through interpretation and engaging inquiry based conversation
  • Monitor visitors in gallery areas to provide smooth flow of visitation, prioritize artwork and visitor safety during regular museum hours, onsite programs, and special events
  • Enforce museum guidelines in a clear and friendly manner
  • Work in conjunction with gallery supervisors and security to respond to emergency situations
  • Assist with use of educational resources and spaces, and promote programs when applicable
  • Assist in maintaining inventory of brochures, literature, and gallery resources for the public
  • Engage with visitors to answer questions and resolve concerns, partner with gallery supervisors to share feedback and resolve visitor experience concerns
  • Report artwork incidents to gallery supervisors
  • Contribute to regular educational gallery programming, such as Pop-Up Talks and weekend family book readings
  • Attend staff exhibition trainings, museum-wide trainings, all staff, and education department meetings as able
  • Additional duties as directed by management

Qualifications

  • Six months or more customer service experience required, preferably in retail, hospitality, or cultural organizations
  • Ability to work under pressure in a fast-paced and diverse environment
  • Experience with contemporary art, public speaking, and museum education a plus
  • Experience with safety protocols is a plus
  • Ability to be assertive if needed to enforce museum guidelines
  • Solid interpersonal, problem solving, and communication skills
  • Ability to interact with individuals of all ages, abilities, and backgrounds
  • Ability to identify, react to, and resolve visitor-related issues in the moment; strong decision-making skills required
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Bilingual or multilingual a plus
  • Must be able to work a weekly set schedule, including some evenings, weekends, and holidays

Physical Requirements:

  • Visitor Assistants must adhere to dress code and ICA policies
  • Work for this position is performed in a museum setting and involves working with the public and all that entails
  • Prolonged periods of remaining stationary, standing, and/or moving about throughout the galleries
  • Staff in this position use and/or operate a hand-held radio for communication
  • Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests

Pay Rate: $18 per hour

Interested candidates should send a letter of interest and resume to dpires@icaboston.org. When applying include “Visitor Assistant” in the subject line of the email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

The ICA Waterfront Ambassador is a seasonal, part-time position responsible for providing exceptional customer service to all visitors by assisting with travel via water shuttle service from the ICA dock (Seaport) and ensuring visitor safety to and from the ICA Watershed (East Boston). 

This is a part-time, hourly position lasting from May 7, 2024 – September 2, 2024. Evenings, weekends, and holiday availability required.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport/Watershed locations as of their first day of work

Responsibilities:

  • Provide a friendly and enthusiastic attitude and represent the ICA in a professional and positive manner while assisting visitors at the ICA Seaport and East Boston docks
  • Scan tickets and control and direct crowds at the ICA Seaport and East Boston docks
  • Ensure visitor safety at the ICA Seaport and East Boston docks during boarding/departing water shuttles
  • Provide general information and respond to visitors’ inquiries regarding museum information for both the ICA and Watershed locations
  • Engage in visitor feedback and respond/resolve visitor concerns
  • Follow and enforce guidelines, policies, and procedures set forth by the ICA and the Visitor Services Manager
  • Communicate with Visitor Services staff at the ICA, Watershed building, Watershed dock, and Water Shuttle staff
  • Other duties as assigned

Qualifications:

  • Exceptional customer service and communication skills
  • Possess the ability to remain calm under pressure, use good judgement, and respond effectively to visitor concerns
  • A self-starting attitude with the initiative to keep oneself informed and on-task
  • Ability to work well both with a team and independently
  • Ability to troubleshoot and respond effectively during high-volume periods
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Must be able to work a flexible schedule, including weekends and holidays
  • Must be reliable, punctual and honest, with a team player attitude
  • Bi-lingual Spanish/English language fluency strongly preferred
  • Must be available to work May 7 – September 2, 2024

Physical Requirements:

  • Prolonged periods of remaining stationary such as sitting or standing at the dock
  • Ability to work outdoors on the waterfront, rain or shine
  • Ability to lift up to 15 pounds, pushing and pulling
  • Staff in this position use and/or operate a hand-held radio for communication
  • Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Pay Rate: $18 per hour

Interested candidates should send letter of interest and resume to bthurston@icaboston.org. When applying include “Waterfront Ambassador” in the subject line of email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.

Under the supervision of the Chief Preparator, the Installer works with Preparators, Registrars, and Curators in packing artwork for shipping and storage, loading artwork and materials in and out of the facility, preparing the galleries for exhibition, constructing exhibition furniture and elements, performing wall preparation and installing lighting, and maintaining artwork. The installer may be asked to work on other tasks as needed related to equipment storage, materials inventory and shop maintenance. This is a seasonal, hourly position.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.

Responsibilities:

  • Preparation of galleries for exhibitions including demolition and rebuilding of walls, patching, repairing, and painting of the space
  • Use of professional art handling and installation methods
  • Maintenance of exhibition galleries and artwork
  • Maintenance of technical elements in exhibitions
  • Lighting exhibitions
  • Production and fabrication of display furniture and exhibition materials
  • Packing, crating, and moving artwork to a high professional standard
  • Fabrication and installation of exhibition graphics
  • Maintenance of ICA workshop

Qualifications:

  • Experience handling artwork in a variety of media
  • Understanding of the fundamentals of art handling procedures
  • Basic working knowledge of tools and materials
  • Basic working knowledge of audio/visual equipment
  • Ability to take direction, follow instructions, and work as part of a team

Physical Requirements:

  • Requires routine handling of heavy and delicate materials and objects
  • Must be able to lift 40 pounds over head and be able to work on ladders and mechanical lifts
  • Installations periods may require extended work hours and 7 day work weeks

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Rate Range: $20–$30/hour, commensurate with skillset and experience

Compensation is based on meeting minimum qualifications.

ICA Compensation:

Each ICA position has a job grade based on the position’s evaluated job responsibilities, required education and experience, needed skills to perform the job, and professional knowledge.

The position’s grade and respective compensation range is determined by the position’s overall responsibilities, including decision making, supervisory/management requirements, resource management and budgeting duties. Compensation is ultimately determined by the scope of the position and responsibilities, the candidate’s relevant experience, and internal equity, with starting salaries typically falling in the lower half of the compensation range.

Interested candidates should send a resume and cover letter of interest to tobetz@icaboston.org . When applying, please include “Installer” in the subject line.

The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd, Second Floor
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals.

The Visitor Services Associate (seasonal) will provide exceptional customer service to all visitors to the ICA. The ideal candidate will welcome visitors and provide information about the museum, sell general admission, events and theater performance tickets, as well as promote and sell memberships on-site, perform cashiering, cash-handling, and other daily tasks.

This is a part-time, hourly position lasting from April 23, 2024—September 2, 2024. Evenings, weekends, and holiday availability required.

Please note:

  • All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport/Watershed location as of their first day of work.

​Responsibilities:

  • Present a friendly and enthusiastic attitude and represent the ICA in a positive and professional manner while selling and process general admission, event, and performance tickets
  • Actively promote and sell ICA Memberships; assist with on-site membership processing
  • Provide general information and respond to visitors’ requests for museum information about the facilities, fees, membership information, and other inquiries in order to assist visitors in their use and enjoyment of the ICA
  • Perform all opening and closing responsibilities and tasks related to admissions and box office
  • Prepare and process group visits and tours, keep informed of exhibitions and events
  • Maintain a neat, organized, and stocked work space
  • Respond to phone calls and email inquiries and forward to applicable departments when necessary
  • Engage in visitor feedback and resolve visitor complaints including processing refunds as needed
  • Control and direct crowds in lobby
  • Access safe, set up cash drawers, and make change at open
  • Assume responsibility for all transactions during shift; return cash drawers and bank change to safe at close, go to bank for change as needed
  • Follow and enforce guidelines, policies, and procedures set forth by the ICA and the Associate Director of Visitor Services
  • Attend quarterly staff meetings
  • Rotate as shift leader as assigned to lead daily tasks and handle opening and closing duties as scheduled
  • Communicate with gallery and security supervisors when required
  • Assist with troubleshooting technical issues and Tessitura operations
  • Complete daily tasks as assigned by shift leader
  • Process donation requests, run event sales reports, and log museum attendance
  • Other duties as assigned

Qualifications:

  • Exceptional customer service and communication skills
  • Possess the ability to remain calm under pressure, use good judgement, and respond effectively to visitor concerns
  • A self-starting attitude with the initiative to keep oneself informed and on-task
  • Ability to work well both with a team and independently
  • Possess the ability to troubleshoot issues and respond effectively during high-volume times
  • Must be reliable, punctual and honest, with a team player attitude
  • Ability to work collegially, professionally, and collaboratively with a diverse group of constituents including staff, visitors, and vendors
  • Provide a high level of customer service to visitors
  • Availability to work 15 flexible hours per week, including evening, weekend shifts, and holidays
  • Must be available to work from April 23, 2024—September 2, 2024

Physical Requirements:

  • Prolonged periods of remaining stationary such as when sitting at admissions desk
  • Ability to lift up to 15 pounds, pushing and pulling, keyboarding and gripping
  • Ability to move about in the office to access file cabinets, printer, and other office equipment
  • Must be able to exchange accurate information with visitors, staff, departments, and with diverse and multigenerational guests

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While the above is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Pay Rate: $18.00 per hour

Interested candidates should send letter of interest and resume to bthurston@icaboston.org. When applying include “Seasonal Visitor Services Associate” in the subject line of email.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.