The ICA is committed to maintaining a respectful and safe environment for all at the museum. The ICA has a zero tolerance policy for racist, discriminatory, or harassing behavior, and reserves the right to remove any person acting in an unacceptable or inappropriate manner.
The ICA welcomes and endeavors to provide a positive, engaging, and inclusive experience for all visitors.
Learn more about our accessibility initiatives
Look, but please don’t touch
We encourage all visitors to engage with the artwork in a safe and respectful manner. Please do not touch works of art on display and be mindful of safety barriers in place for certain artworks.
Check your belongings
Because space is limited, we respectfully request that visitors travel light! The ICA requires visitors to check bulky items, including: backpacks of any size, shopping bags, umbrellas, skateboards, helmets, yoga mats, and other items 11 x 14 inches (28 x 35.5 cm) or larger. For safety, suitcases and large musical instruments are not permitted in the checkroom or galleries. Short-term luggage storage can be found at South Station or Rowes Wharf Water Taxi (if you are using their water taxi service). The museum reserves the right to refuse other items and is not responsible for items held by the checkroom. Additional items that are not permitted in the galleries include food, beverages, water bottles, poster tubes, flowers, and balloons. Visitors are permitted to wear coats in the galleries. Self-serve coat check is available first-come, first-served.
Personal: We welcome visitors to take still photographs for their own use, of the ICA building and select works on view in the galleries. Video/audio recording, flash photography, tripods, and selfie sticks are not permitted. We appreciate your considering other museum visitors by taking photographs in an unobtrusive manner.
Professional: Event photography, fashion shoots, formal portraits, and any other commissioned photography require prior written permission from the ICA. Permission requests may be sent to email@example.com. Please allow two weeks for the review of permission requests. Photographs may not be reproduced, distributed, or sold without permission from the ICA.
Please note: There are select works of art and exhibitions for which photography of any kind is prohibited.
Food + drink
Food and drink are permitted in designated areas only (ICA Common Room and State Street Corporation Lobby). Food and drink may not be carried into the 4th floor galleries or the Barbara Lee Family Foundation Theater. Bottle-feeding and breastfeeding are allowed in all spaces.
Animals are not permitted in the museum, with the exception of service animals as identified by the Americans with Disabilities Act.
Learn more about our policy.
Visitors may use cell phones to take still photographs, but video, panorama, and other digital documentation may be restricted in some galleries. Disruptive cell phone conversations are also discouraged.
Small sketchbooks and notepads are welcome in the galleries. For artwork safety, pens, markers, colored pencils, and other art supplies are not permitted. Pencils are available at the Holly and David Bruce Visitor Center and in the 4th floor elevator lobby, or ask any gallery staff member.
Visitors are required to wear a shirt and shoes at all times while in the building.
Smoking and e-cigarettes are not permitted anywhere in the building.
The ICA welcomes and endeavors to provide a positive, engaging, and inclusive experience for all visitors. We welcome your feedback about your experience at the ICA.
Persons who feel they have been discriminated against on the basis of race, color, national origin, disability, sex, or age are entitled to file a complaint with the Director of Civil Rights at the National Endowment for the Arts.