The Sales Associate for the ICA Store must be a dynamic, well spoken, customer-service-oriented individual who is interested in contemporary art and design. This is a part-time, hourly position.

WORKING AT THE ICA:

  1. All ICA employees are required to reside in Massachusetts and within a reasonable commuting distance from our Seaport location as of their first day of work.

Responsibilities:

  • Operating the POS system and performing sales to the store’s customers.
  • Providing a high level of customer service to store visitors.
  • Maintaining the store appearance on a daily basis with cleaning, merchandising, etc.
  • Reconciling the cash drawer at the end of the day.  Performing closing reports. 
  • Restocking merchandise.
  • Keeping current on all merchandise & store trends.
  • Maintaining a presentable appearance and following the dress code provided by store management. 
  • Keeping informed about the museum’s exhibitions, and many programs. 
  • Aiding in the organization of the stock room. 
  • Opening and/or closing the store.
  • Ability and willingness to sell memberships when appropriate.
  • Weekend hours are mandatory, as well as some additional evenings and holidays.

Qualifications:

  • High school diploma
  • Pleasant, friendly attitude
  • Operating the POS system and performing sales assisting store customers at checkout
  • Ability to work collegially, professionally and collaboratively with a diverse group of constituents including staff, visitors and vendors
  • Providing a high level of customer service to store visitors
  • Availability to work 22.5 flexible hours including evening, weekend shifts, and holidays

Physical Requirements:

  • Prolonged periods of remaining stationary, standing and/or moving about throughout the store and museum.
  • Must be able to lift up to 25 pounds.
  • Ability to move about in an office to access files, printers, etc.
  • Must be able to exchange accurate information with customers, staff, departments, and with diverse and multigenerational visitors.

Pay Rate: $18 per hour

Interested candidates should send a resume and letter of interest to icastore@icaboston.org. When applying, please include “Retail Sales Associate” in the subject line.


The ICA is located at 25 Harbor Shore Drive, Boston, and is accessible by public transportation (Red and Silver Line).

Other Locations:

Seaport Studio
100 Pier 4 Blvd,
Boston, MA 02210

ICA Watershed
256 Marginal Street
Boston, MA 02128

The ICA is dedicated to building a culturally diverse and pluralistic workforce committed to working in a multicultural environment. Qualified candidates from groups historically underrepresented in the museum professions are strongly encouraged to apply.

The ICA is an Equal Opportunity Employer, committed to being a diverse and inclusive workplace. We are an EOE/AA employer dedicated to fair and inclusive employment practices for all individuals. The ICA is committed to providing access and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact HR-EOE@icaboston.org or 617-478-3171.