The ICA welcomes and endeavors to provide a positive, engaging, and inclusive experience for all visitors. These efforts are ongoing and the ICA welcomes questions and feedback about current accommodations and ongoing initiatives at or 617-478-3100. 

Arriving and Admissions

The ICA does not own or operate a parking garage. A list of parking options can be found here

Mobility devices
There is a curb cut in front of the museum’s public entrance, and visitors who use mobility devices may be dropped off directly in front of this entrance. The public entrance is equipped with power-assist doors. 

Admission is free
for recipients of federal disability assistance (SSDI, SSI, VA benefits, etc), plus one personal care attendant per visitor.

Animals are not permitted in the museum, with the exception of service animals as identified by the Americans with Disabilities Act.
Learn more about our policy.

Quiet visitation hours
For visitors interested in exploring the ICA during quieter times, we recommend visiting on a weekday mornings or late afternoons. Please note that some exhibitions include works with sound that can be heard throughout the galleries.


Mobility devices and strollers
Museum galleries, program spaces, and the Barbara Lee Family Foundation Theater are all accessible for visitors using mobility devices and strollers. Accessible restrooms are located on the 1st and 4th floors. 

A limited number of manual wheelchairs are available in the State Street Corporation Lobby first-come, first-served, and free of charge. 

The ICA’s Poss Family Mediatheque, located on the 4th floor under the cantilever, has accessible entrances and resource stations. A portion of the Mediatheque features a flight of stairs down to a view of the harbor below. NOTE: the Mediatheque is currently closed to ensure physical distancing in the museum.

Note that not all interior doors are equipped with power assist. 

Benches are dispersed throughout the galleries. Portable stools are also available.

Restrooms on the 1st and 4th floors are accessible for mobility devices and strollers; both men’s and women’s rooms are equipped with baby-changing stations.

Current building codes require we label one restroom “women” and one restroom “men.” We acknowledge that these two categories do not reflect the gender identity or expression of all of our visitors and staff. Please use the restroom that feels most comfortable for you.

The ICA Watershed

NOTE: The Watershed is not open to the public for the 2020 season.

The ICA Watershed is a space for art located in the Boston Harbor Shipyard and Marina in East Boston, open seasonally from Memorial Day through Labor Day. 

Mobility devices
The Watershed is fully wheelchair and stroller accessible. Visitors who use mobility devices may park or be dropped off directly in front of the building.

Wheelchairs and gallery stools are available upon request

Media and materials
Assistive-listening devices are available in the Barbara Lee Family Foundation Theater. Sign language interpretation is available where necessitated by programming; please contact the Box Office at or 617-478-3103 in advance to request.

Large-format texts are available; please ask a staff member for assistance.

Service animals
Service animals are welcome.

ICA Water Shuttle service
Transportation between the ICA and the Watershed is available by ICA Water Shuttle. Water Shuttle service is provided through Boston Harbor Cruises. A step on and three steps down are required to board; wheelchairs and strollers may be brought on board if they are collapsible and light enough for crew to handle. Boston Harbor Cruises crew is available for assistance.

Programs and Performances

Note: On-site programs and performances are on hold through early 2021. 

Accessible and companion seating are available in the Barbara Lee Family Foundation Theater. Accessible seats can be requested when purchasing tickets online or at the Box Office at 617-478-3103 or

Audio for performances, talks, tours, and other programs
FM assistive-listening devices and ASL interpretation are available by advance request; please contact the Box Office at 617-478-3103 or to make a request.

Film captioning
The ICA strives to make film screenings accessible to people of all abilities. Whenever available, we obtain open-captioned films that are shown upon request; we will note when available on the website. For inquires about specific screenings please call 617-478-3185 or email

Media and Printed Materials

NOTE: Printed materials are currently not available in the museum, in order to discourage the spread of COVID-19. All materials are available via

Please access exhibition and other visitor materials via your mobile device. 

Audio and video
Transcripts for audio or video artworks featuring sound are available on the 4th floor; please ask a member of the gallery staff for assistance.

Transcripts for audio and video on the ICA Mobile Guide is included within the guide. 

Closed captioning is available for ICA-produced video.

The ICA website ( is translatable for non-English speakers: see the bottom of every page for links (note that automatic translations are provided by a third party and may contain inaccuracies).

The ICA is committed to making its digital platforms accessible to all users. The website takes as its accessibility standard the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA and we are working to ensure that all content is accessible. If you encounter an issue with a specific page or section, please contact us at so that we can make updates and/or provide information as needed.


If you have any questions or concerns about accessibility at the ICA, please contact the Box Office 617-478-3103 or